Our FAQS
Solent fans can be used on verandas and patios; however the fan must be completely under cover. Exposure to water spray or rain will cause the ceiling fans to rust and damage sooner as they are not waterproof and exposure to wind will cause the fan to sway as they are free hanging.Solent Fans2023-08-10T14:13:02+00:00
We do recommend that the ceiling fan be installed by a certified technician/electrician. Take note that the warranty becomes void and does not apply if the fan is installed by someone that is not a certified technician/electrician.
Are the fans intended for outdoor use?Solent Fans2023-08-10T14:12:30+00:00
Solent fans can be used on verandas and patios; however the fan must be completely under cover. Exposure to water spray or rain will cause the ceiling fans to rust and damage sooner as they are not waterproof and exposure to wind will cause the fan to sway as they are free hanging.
How can I return my fan or exchange it for another?Solent Fans2023-08-10T14:12:07+00:00
View the Solent Returns Policy.
What are the delivery/courier lead times?Solent Fans2023-08-10T14:11:30+00:00
Johannesburg – 24 to 48 hours
Cape Town -48 – 72 hours
Outlying Areas – 3 to 5 days